Free Webinar: Social Media Marketing for YMCAs

November 08, 2012

Last week, I had the great pleasure of attending the Michigan YMCA Key Leaders Conference in Lansing, Michigan. In addition to joining several of my fellow West Bend associates as exhibitors, I was asked to join in on a panel discussion regarding new technology topics that are relevant to

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10+ Social Media Best Practices for Non-Profits

June 28, 2011

Late in 2010 I wrote about my experiences working with one of our customers on developing a comprehensive social media policy to be used for their summer camp counselors. At the time, social media was on everyone's minds. Well guess what? That hasn't changed... not even a little bit. In fact, just today Google announced it's new social network, Google+.

As more and more people become fully immersed in social networking - and electronic communication in general - it will become increasingly important for organizations to

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Lessons Learned From a Burst Water Pipe

March 08, 2011

Ten months ago I bought my first home. In that time I've been busy painting, landscaping, and even replacing the home's original windows. Until last week, I had been feeling pretty good about my first go at this whole home ownership thing.

That is, until I came home from dinner on a Saturday evening and forgot to close the garage door. Temperatures dropped well below freezing that night. Predictably, I woke up to frozen pipes. After about 20 minutes of

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